What is this policy about
What is a cookie and why do we use them
Cookies are small files typically of letters and numbers that are sent to and stored in your computer (“downloaded”) by the websites you visit, like ours. Cookies are stored in your browser’s file directory. The cookie will help the website, or another website, to recognize your device the next time you visit. There are other terms for cookies such as Web beacons, Local Shared Objects, Flash cookies or authentication files. The next time you visit the website that has used a cookie your browser will read the cookie and relay the information back to the website or element that originally set the cookie. We use the term “cookies” in this policy to refer to all files that collect information in this way.
This policy and your consent applies to this website, application or web based service as well as all other websites, applications and web based services of SIRVA and our affiliates.
For information about SIRVA and our affiliates please visit www.sirva.com/en-au/about-sirva
Types of cookies that we may use
Persistent cookies – These are the types of cookies that may be most familiar to you. A persistent cookie helps us recognize you as an existing user, so it’s easier to return to our site. They are stored on a users’ device in between browser sessions which allows the preferences or actions of the user across a site (or in some cases across different websites) to be remembered. Persistent cookies may be used for a variety of purposes including remembering users’ preferences and choices when using a site, data that you may input into a site or where you have previously visited.
Session cookies –Similar to persistent cookies these cookies allow websites to link the actions of a user during a browser session. They may be used to remember what pages a user has accessed as they browse around a site. They could also be used for security when a user is accessing services, sending emails or to facilitate use of webmail. However, these session cookies expire after a browser session so would not be stored longer term. For this reason session cookies may sometimes be considered less privacy intrusive than persistent cookies.
First and third party cookies – Whether a cookie is ‘first’ or ‘third’ party refers to the website or domain placing the cookie. First party cookies in basic terms are cookies set by a website visited by the user – the website displayed in the URL window. Third party cookies are cookies that are set by a domain other than the one being visited by the user. If a user visits a website and a separate company sets a cookie through that website this would be a third party cookie.
How long Cookies can remain depends based on the type of cookies. Session cookies expire when you close the browser. Persistent cookies, including have typical expiration dates ranging from two months up to several years.
How can you block or stop using cookies
Most browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen you overall user experience, since it will no longer be personalised to you. It may also stop you from saving customised settings like login information. Disabling cookies may prevent you from using certain parts of SIRVA websites. If you delete your cookies from the browser, you may need to remember to re-install opt-out cookies.
If you do not want to receive cookies, you can change your browser settings on your computer or other device you’re using to access our services. If you use SIRVA web sites, applications and web based services without changing your browser settings, we’ll assume that you’re happy to receive our cookies.
Other users of cookies on our sites
As we’ve explained above, cookies help you to get the most out of our websites.
We use or allow third parties to serve cookies that fall into the categories above. For example, like many companies, we use Google Analytics to help us monitor our website traffic.
We may also use third party cookies to help us with market research, revenue tracking, improving site functionality and monitoring compliance with our terms and conditions and copyright policy.
We may track or allow our marketing partners to track your receipt, viewing and response to marketing emails and other web based marketing campaigns. That information may be used to provide you with opportunities (through marketing efforts) of services and products for which you have shown interest.